1. Introduction
At BellaEssa, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains the types of information we collect, how we use it, and the choices you have regarding your data. By using our website, you agree to the terms outlined in this policy. We encourage you to read this policy carefully to understand how we safeguard your privacy.
2. Information We Collect
When you engage with BellaEssa, we collect certain personal information to provide you with a seamless shopping experience. This includes your name, email address, shipping and billing addresses, and payment details, which are required for order processing and fulfillment. Additionally, we collect order-related details, such as the specific products you purchase and any customization options you choose.
Beyond direct interactions, our website also gathers certain automated data. This includes your IP address, browser type, and browsing behavior on our site. Such information helps us analyze website performance and improve user experience. Furthermore, we utilize tracking technologies, such as cookies, to optimize our website’s functionality and personalize recommendations based on your preferences. While these tracking mechanisms enhance your shopping experience, you have the option to disable non-essential cookies through your browser settings.
3. How We Use Your Information
The information we collect serves multiple essential purposes. Primarily, we use it to process and fulfill your orders efficiently, ensuring that your purchased products are shipped to you in a timely manner. Additionally, your contact details allow us to provide customer support, resolve inquiries, and address concerns regarding your orders or account.
Marketing and promotional efforts are another key area where we use your information. With your consent, we may send you emails featuring new product launches, exclusive offers, and other updates about BellaEssa. You have full control over these communications and can opt out at any time.
Furthermore, we analyze user data to enhance our website’s functionality and tailor product recommendations to better suit your preferences. Security is also a critical aspect of our operations. We use collected data to prevent fraudulent transactions, detect security threats, and ensure that our website remains safe for all users.
4. Cookies & Tracking Technologies
Our website employs cookies and similar tracking technologies to enhance your browsing experience. BellaEssa uses essential cookies to facilitate core functionalities such as shopping cart retention and user authentication. Additionally, we use analytics cookies to measure website traffic and performance, and marketing cookies to personalize advertisements and recommend relevant products.
The following table outlines some of the cookies we may use and their purposes:
Cookie Name | Purpose | Duration |
woocommerce_cart_hash | Helps WooCommerce detect changes in the cart. | Session |
woocommerce_items_in_cart | Keeps track of the number of items in the cart. | Session |
wp_woocommerce_session_ | Contains a unique user identifier to maintain cart data. | 2 Days |
woocommerce_recently_viewed | Stores recently viewed products for a better user experience. | Session |
store_notice[notice id] | Allows users to dismiss store notifications. | Session |
_ab | Used in connection with access to the admin panel. | Session |
_secure_session_id | Helps track a user’s session and navigation through the storefront. | Session |
cart | Keeps track of items in the shopping cart. | Session |
cart_sig | Helps verify and ensure the integrity of the cart contents. | Session |
cart_ts | Stores timestamp details related to the checkout process. | Session |
checkout_token | Identifies a customer’s checkout session. | Session |
secret | Used to authenticate the checkout process securely. | Session |
secure_customer_sig | Stores a customer’s login session securely. | Session |
Beyond these, we may also use additional tracking technologies from third-party service providers to enhance our marketing and analytics capabilities. Users can opt out of non-essential cookies through their browser settings.
Cookies help us remember your preferences, track your interactions with our site, and analyze website traffic patterns. This allows us to improve our website’s layout, recommend products based on your interests, and deliver personalized advertisements.
If you prefer, you may choose to disable non-essential cookies through your browser settings. However, please note that doing so may limit certain website functionalities, such as remembering your shopping cart or providing tailored product recommendations.
Our website employs cookies and similar tracking technologies to enhance your browsing experience. BellaEssa uses essential cookies to facilitate core functionalities such as shopping cart retention and user authentication. Additionally, we use analytics cookies to measure website traffic and performance, and marketing cookies to personalize advertisements and recommend relevant products.
Examples of cookies we may use include:
- Essential Cookies: Required for basic website functions such as account login and checkout.
- Analytics Cookies: Help us understand user behavior and improve our site’s performance.
- Marketing Cookies: Used to deliver targeted ads and promotions.
5. Information Sharing
At BellaEssa, we respect your privacy and do not share your personal information with third parties for marketing purposes. However, in order to process your orders, we work with trusted third-party service providers, such as payment processors and shipping carriers. These entities only receive the information necessary to perform their respective functions, and they are required to uphold stringent privacy and security standards.
If you would like more information about how these third parties handle your personal data, we encourage you to review their respective privacy policies. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
Additionally, please note that certain third-party service providers we work with may be located in or have facilities in a different jurisdiction than either you or us. If you choose to proceed with a transaction that involves these third-party services, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in completing that transaction may be subject to disclosure under U.S. laws, including the Patriot Act.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Should our policy on information sharing change in the future, we will update this section accordingly and inform our customers.
6. Payment Processing & Security
To ensure secure transactions, BellaEssa processes payments through industry-standard payment gateways. While we have not yet finalized our payment processing provider, we are committed to implementing secure payment methods that comply with the Payment Card Industry Data Security Standard (PCI-DSS). This compliance ensures that all payment information is encrypted and handled safely, protecting customers from fraudulent activities.
In addition to payment security, we implement various safeguards to protect your data. These include encrypted data transmission, firewalls, and secure access controls, all designed to prevent unauthorized access to your personal information.
7. Your Rights & Choices
As a BellaEssa customer, you have certain rights regarding your personal data. You may request access to the information we have collected about you, request corrections to any inaccuracies, or ask for your data to be deleted, provided there are no outstanding transactions or legal obligations requiring us to retain certain records.
Additionally, you have the right to opt out of marketing emails and to manage your cookie preferences through your browser settings. If you wish to exercise any of these rights, you can reach us at support@bellaessa.com.
8. Age of Consent
BellaEssa is committed to ensuring that our website is used by individuals who meet the legal age of majority in their respective jurisdictions. By using our website, you confirm that you are of the required age to engage in online transactions or that you have obtained parental consent to do so. If we become aware that personal information has been collected from a minor without verifiable consent, we will take immediate steps to delete such data.
9. Changes to This Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our business practices or legal requirements. Any modifications will be posted on our website, and significant changes will be communicated to our customers via email. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can reach us at:
BellaEssa
Email: support@bellaessa.com
Thank you for choosing BellaEssa. Your privacy and trust are of utmost importance to us.